Operate — Grow & Operate
Scale sustainably. Operate with confidence.
We ensure your solutions perform at scale. By embedding experienced leaders and expert teams within your organisation, we provide continuity, stability, and long-term ownership. From application management to fully staffed teams, we secure performance over time.
When to engage
Three signals that Operate is the right fit
You've delivered a solution and now need long-term ownership and continuous improvement.
You need to scale capacity predictably—senior profiles, Swiss governance, transparent economics.
You face key-person risk or knowledge gaps on critical systems.
Outcomes
What you get from an Operate engagement
- Ensure operational continuity and system reliability at scale
- Optimise performance, cost, and resource utilisation over time
- Retain critical knowledge and reduce dependency risks
- Enable continuous improvement to sustain long-term business value
Engagement types
Four ways we operate with you
Managed teams
Fully staffed, TSG-governed teams embedded inside your organisation—with clear SLAs, handover rituals, and knowledge retention. Typical setup: 4 to 8 weeks. Team size: 3 to 20 people.
Application management
Run and evolve business-critical applications: monitoring, incident response, maintenance, and continuous improvement. Coverage: business hours, extended, or 24/7.
Staffing & augmentation
Senior profiles sourced and placed with rigour—permanent, contract, or nearshore—fully compliant with Swiss AVG/LSE (licensed staffing provider).
Centre of Excellence
Long-term capability building: standards, tooling, and expert benches for data, AI, security, or platform engineering. We build the capability; you own it.
How we work
Three steps, continuity by design
1. Stabilise
We audit the current state, document what's missing, and close the critical gaps first.
2. Run and improve
Clear SLAs, proactive improvement backlog, monthly business reviews with your sponsors.
3. Transfer
At any moment, we can hand over to your team with full documentation—never a lock-in.
Proof points
Why clients choose us
Swiss AVG/LSE licensed staffing — full regulatory compliance
Average tenure of placed consultants: 2+ years at the same client
Managed teams operating continuously across banking, trading, and industrial sectors
FAQ
Common questions
What makes TSG staffing different from a standard staffing agency?
Senior sourcing, TSG governance on every placement, and a continuous delivery lens—we staff the outcome, not just the role.
Can we move from Operate to Build or Shape?
Yes. Operate clients regularly engage Shape for new strategic questions or Build for specific initiatives. One partner, multiple lenses.
How do you ensure continuity if a consultant leaves?
TSG governance enforces documentation, pair rotation, and backup coverage. Every placement includes a named TSG backup.
Explore further
Continuity, staffed and governed
Operate relies on rigorous staffing and on the delivery disciplines we bring in Build—for one integrated partner across the full lifecycle.